Introduction

Coupons are a powerful tool in telehealth marketing. They can boost patient sign-ups, encourage loyalty, and even help launch new products. However, if not managed correctly, coupons can backfire, leading to unexpected costs, fraudulent claims, and lost revenue.

NimbusRX allows you to create flexible discount codes for individual products or product groups. In this tutorial, we’ll cover:

✔ The different types of coupons you can create
✔ How to set them up correctly
✔ How to prevent abuse and protect your bottom line

Step 1: Understanding the Types of Coupons in NimbusRX

NimbusRX lets you create discounts in three main ways:

1️⃣ Fixed Amount Discounts

• 💰 Example: $10 off any weight loss medication
• ✅ Best for: Encouraging repeat customers with small incentives

2️⃣ Percentage-Based Discounts

• 💰 Example: 10% off all GLP-1 medications
• ✅ Best for: Running promotional campaigns (e.g., "New Patients Get 10% Off!")

3️⃣ 100% Off Coupons (Full Discount Codes)

• 💰 Example: Free consultation + medication for first-time patients
• ⚠ Risk Alert: If these codes get into the wrong hands, they can be abused, leading to:
• Fraudulent visits (which you still have to pay for)
• Free medication shipments you might not notice until it’s too late

Step 2: Setting Up Coupons Correctly

Creating a coupon in NimbusRX is simple, but making sure it works correctly requires careful setup.

How to Create a Coupon in NimbusRX

1. Log into your NimbusRX admin portal
2. Navigate to Marketing → Coupons
3. Click Create New Coupon
4. Choose the discount type:

• Fixed amount
• Percentage discount
• 100% off

1. Set restrictions (this is key to preventing abuse):

• Applies to: Single product, product category, or full cart
• Limit use per customer (e.g., only once per patient)
• Expiration date (to avoid unwanted future redemptions)
• Max number of redemptions (e.g., first 50 users only)

1. Click Save and Activate

🚀 Pro Tip: Test the coupon in a sample transaction before launching it to ensure it applies correctly.

Step 3: How to Prevent Coupon Abuse

Coupons, especially 100% off discounts, can be a huge liability if misused. Here’s how to prevent losses:

1️⃣ Limit Who Can Use Coupons

✔ Restrict use to specific products or services (e.g., only consultations, not medications).
✔ Require users to have an account before redeeming.

2️⃣ Set Expiration Dates and Usage Limits

✔ Expiration dates prevent unauthorized use in the future.
✔ One-time use per patient avoids multiple free visits.

3️⃣ Monitor Coupon Redemptions

✔ Regularly check transaction reports to spot suspicious activity.
✔ If a code is being used excessively, deactivate it immediately.

4️⃣ Keep 100% Off Codes Private

✔ Only issue full-discount codes to trusted partners or controlled patient groups.
✔ Never post publicly on social media or forums.

Step 4: Example Use Cases for Coupons in NimbusRX

🎯 Use Case 1: Attracting New Patients with a Consultation Discount

✅ Coupon: "WELCOME20" – Get $20 off your first order
✅ Best For: New users signing up for the first time

🎯 Use Case 2: Rewarding Loyal Patients with a Discount on Medications

✅ Coupon: "SAVE10" – 10% off your next refill
✅ Best For: Encouraging repeat business

🎯 Use Case 3: Limited-Time Sales Promotions

✅ Coupon: "FLASHSALE" – $50 off Semaglutide 1mg – 24-hour offer
✅ Best For: Driving sales during slow periods

Final Thoughts: Maximizing Coupon Benefits Without Risk

✔ Be strategic—Use coupons to grow your business, not as a giveaway that drains profits.
✔ Limit access to 100% off codes and monitor redemptions regularly.
✔ Always test before launching to ensure discounts apply correctly.



By following these best practices, you’ll increase patient conversions, boost sales, and avoid costly mistakes. 🚀

Ready to Start Using Coupons?

Log into your NimbusRX admin panel and create your first smart coupon today! 🎉