πŸš€ NimbusRX Self-Launch Checklist

πŸš€ NimbusRX Self-Launch Checklist

πŸš€ NimbusRX Self-Launch Checklist

Getting Ready to Go Live with Your Telehealth Platform

Before accepting your first live patient, there are a few essential steps you need to complete. While the NimbusRX engineering and support teams handle initial technical setup, the following checklist is for you β€” the client β€” to ensure your system is configured correctly and you’ve had hands-on experience using the platform.

Use this guide to confidently prepare for launch and ensure your operations are smooth from day one.

βœ… 1. Payment Processing Setup

  • Connect your payment processor (e.g., Stripe, Greenpay) to your NimbusRX account

  • Run a live transaction using a test patient flow

    • Create a $1 coupon code to test the full process without incurring a full charge

    • Complete the entire onboarding as a mock patient

    • Confirm that the payment lands in your merchant account

πŸ’‘ Note: NimbusRX does not handle payment disputes or merchant-side issues, so ensure your processor is working before going live.

βœ… 2. Product Pricing Configuration

  • Ensure all products have retail pricing configured

    • Any product with a $0 price will break checkout

    • Confirm pricing for all variants and treatment groups (e.g., Semaglutide, Tirzepatide, TRT)

  • Coordinate with the NimbusRX support team to verify that your product-pharmacy mappings are approved

βœ… 3. Questionnaire Installation

  • Install the onboarding questionnaire script on your website

    • For each treatment offering, ensure the correct form is embedded

    • Customize button styles and text if desired

  • Visit your live site and run through a full patient onboarding flow

    • Test for each treatment category (e.g., GLP-1, TRT, Dermatology)

    • Confirm that:

      • The correct questionnaire loads

      • The correct product and price appear at checkout

      • The order is captured in your admin dashboard

βœ… 4. Final Checks Before Going Live

  • Review your email/SMS automations to ensure abandoned cart and onboarding reminders are enabled

  • Add your Help Center links, FAQ pages, and contact info to the site

  • Ensure at least one provider is ready and licensed in your target states

  • Coordinate with NimbusRX for a go-live readiness check (optional)

πŸŽ‰ You're Ready to Go Live!

Once all of the above are completed:

  • Your platform is fully operational

  • You’ve experienced the flow as a patient

  • Payments are working

  • Products and forms are configured

You are now ready to accept real patients and start consultations.

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